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Privacy Policy
    

Specializing in Loans for all your financing needs.

We take guarding the privacy of the information that you provide when using Magellan Mortgage, LLC very seriously. Please read this policy to understand how we will treat the personal information that you give to us. Our privacy procedures include the following:

We disclose our privacy policies and procedures in this document. We do not sell or rent your personally identifiable information to anyone without your permission. We allow all users to opt out at any time from receiving e-mail messages from Magellan Mortgage, LLC and selected Magellan Mortgage, LLC partners or from having information shared with selected Magellan Mortgage, LLC sponsors or business partners.

Since this policy may change over time as we modify or expand our services, we suggest that you check back from time to time in order to understand how we treat your information. Your use of Magellan Mortgage, LLC constitutes your agreement to the terms of Magellan Mortgage, LLC's privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of Magellan Mortgage, LLC constitutes your agreement to any such changes.

 
What personally identifiable information does Magellan Mortgage, LLC collect?

Application Data

During the application process, Magellan Mortgage, LLC collects personal information including your name, address, email address, birth date, gender, zip code and phone number. After providing Magellan Mortgage, LLC with this information, you are no longer anonymous. You do not have to provide any personal information to use the Magellan Mortgage, LLC web site. However, if you choose to withhold requested information, you will not be able to submit a complete application for mortgage financing with Magellan Mortgage, LLC. In addition, we may not be able to provide you with some of the other services dependent upon the collection of such information, such as ordering a credit report.

Other data collected

From time to time, Magellan Mortgage, LLC may collect additional personal and non-personal information about you. This may include:
  • Information you provide when registering to receive goods or services from one or more of our partners.
  • Information you provide when entering into a contest, sweepstakes or promotion sponsored by Magellan Mortgage, LLC and/or one of our partners.
  • Information you provide when filling out a user survey.
  • Information you provide if you contact our customer service center.
  • Data related to the areas of Magellan Mortgage, LLC that you visit and how often you visit those areas. This includes co-branded sections of Magellan Mortgage, LLC that are part of our overall service.
  • Magellan Mortgage, LLC may also collect information at other times.


Magellan Mortgage, LLC will make an effort to include a link to the Privacy Policy whenever we ask you for additional personal information.

How does Magellan Mortgage, LLC use personal information?

We use the personal information you supply us, including your basic application data (name, address, phone number, e-mail address, and gender) to enhance the Magellan Mortgage, LLC service, personalize your experience and provide you with special offers we think you will find valuable. We also use other information obtained from user site traffic patterns to better provide you with a personalized experience and special advertising offers and promotions. We view personalized advertising as beneficial to our users.

Magellan Mortgage, LLC uses the information described above to do, among other things, the following:

  • Personalize and enhance the Magellan Mortgage, LLC site and service.
  • Send personalized information about Magellan Mortgage, LLC and its site features and offers via email, unless you have opted out of receiving these types of communications.
  • Send you advertising about trusted Magellan Mortgage, LLC partners, unless you have opted out of receiving these types of communications.
  • Contact users for feedback regarding Magellan Mortgage, LLC and Magellan Mortgage, LLC's partners via email surveys or telephone contact.
  • WE DO NOT PROVIDE PERSONAL INFORMATION TO THIRD PARTIES FOR THE PURPOSE OF SOLICITATION


We may also use the information we collect to develop summary reports for our advertisers. An example of a summary report might be "100,000 people visited our site and clicked on this link." We provide this information to assist our advertisers in determining how to promote their products. We do not tell our advertisers who it was that saw or clicked on their advertisements.

Unless you have opted out of receiving special offers or emails from selected third parties, we also may provide a report to our advertiser which tells them who responded to a particular offer. For example, we might send you an email which offers you a discount on a particular service. If you click on that e-mail or accept an offer or discount contained therein, we may provide the advertiser with the information necessary to provide you with that discount.

What choices are available to you regarding the collection, disclosure and distribution of personal information and how can you opt-out?

You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using Magellan Mortgage, LLC. Please note, however, that you must provide some personally identifiable information in order to submit an application for mortgage financing.

You can choose at anytime to opt out of receiving emails from Magellan Mortgage, LLC or from having your personally identifiable information shared with selected companies. Simply send a request to nomail@Magellan Mortgage, LLC. If you elect to "opt out" we will not share your personal information with third parties or send you emails. However, Magellan Mortgage, LLC may continue to use your personal information for internal purposes, to process, underwrite, close and fund your mortgage loan, or to enhance your user experience or as necessary to administer the site or comply with applicable law. Magellan Mortgage, LLC also will need to supply certain information to partners in the processing of your mortgage. These partners include, but are not limited to, credit agencies, title companies, appraisal companies, and closing agents.

What are cookies and how they are used by Magellan Mortgage, LLC?

As a standard practice, Magellan Mortgage, LLC assigns a random number to each user for anonymously tracking content preferences and traffic patterns. This random number is kept in a file on your computer called a "cookie." With the help of cookies, Magellan Mortgage, LLC can present you with customized content that will be of more interest to you. We also use cookies to remember your passwords for you so you don’t have to re-enter them each time you visit the site. Cookies also allow Magellan Mortgage, LLC to keep track of how often users are using specific areas of our site.

Magellan Mortgage, LLC does not require users to accept cookies in order to enjoy the site. You can set your browser to reject cookies, or to notify you when Magellan Mortgage, LLC or another company sends you a cookie. If you have questions about how to change your browser's "cookie" settings, please contact the software manufacturer. You should be aware, however, that some areas of Magellan Mortgage, LLC will be significantly slower, or may not function at all, if cookies are disabled.

What happens when you leave Magellan Mortgage, LLC. to go to other sites?

When you are on Magellan Mortgage, LLC, you may be directed to other sites that are beyond our control. For example, if you "click" on a banner advertisement the "click" may take you off the Magellan Mortgage, LLC site. These other sites may independently collect data, solicit personal information, or send their own cookies to you. Magellan Mortgage, LLC is not responsible for any use of the information including click-stream data that you may create when using such 3rd party sites.

Magellan Mortgage, LLC also offers its users access to "co-branded" services that are jointly provided by Magellan Mortgage, LLC and selected companies. In some cases, these co-branded services will contain Magellan Mortgage, LLC branding, but may not be hosted by Magellan Mortgage, LLC. You may notice that you are on a co-branded site if the pages say "provided by", if the entry counter is not displayed on the top of the page, or if you are asked to subscribe for any service or provide additional information. In such cases, if you use the co-branded service, Magellan Mortgage, LLC may be entitled to receive information about what you do when using that service. If you elect to provide additional personal information using a co-branded service, the information you provide may be shared or jointly retained by the provider of that service in accordance with that provider's privacy policies and terms of service. Again, we encourage you to read the privacy polices of these other companies and to contact these companies directly if you have any questions about their use of this information. When you are using a co-branded service, we will attempt to make sure that there is a link to the service provider's applicable privacy policies and terms of service.

Who has access to your personally identifiable information?

Your application data is password-protected so that only you and Magellan Mortgage, LLC have access to this personal information. You may edit your registration data by using your password.

We recommend that you do not divulge your password to anyone. Magellan Mortgage, LLC will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, if you share your computer or use a computer that is accessed by the general public (a University, library, etc...), remember to "sign out" of your Magellan Mortgage, LLC account and close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information.

Magellan Mortgage, LLC takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from our online products or services, and you use these services at your own risk.

How and when is information disclosed to 3rd parties?

Magellan Mortgage, LLC does not disclose your personally identifiable information to any third party without first receiving your permission or in special situations described below, such as to comply with the law or administer the site. You can elect to opt-out of e-mail contact at anytime through nomail@Magellan Mortgage, LLC. You can also elect not to use certain services or participate in certain promotions if you do not want your information shared with the third parties who are sponsoring or administering such promotions.

Sweepstakes, Promotions and sponsorships: You should review any applicable sweepstakes and promotions rules or user agreement to see what is being shared. If personally identifying data about you will be shared, we will disclose this to you before we collect or transfer the data.

Administering the Site and Compliance with Law: Magellan Mortgage, LLC may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. In addition, Magellan Mortgage, LLC may disclose or access account information for administrative and other purposes that we believe are necessary to develop, maintain and improve our products and services.

How you can correct inaccuracies in your personal information?

You may update your personal information as necessary by sending an e-mail. In addition, you may contact Magellan Mortgage, LLC customer service at 1.800.742.3863


Who can you contact with questions regarding this policy?

Questions regarding this statement should be directed to our office via e-mail. If you do not receive acknowledgement or if your inquiry has not been satisfactorily addressed, you should contact Magellan Mortgage, LLC customer service.

 
503.581.2029  Phone
503.581.1948  Fax
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